Respuesta :
					                   1. Active listening
2. face to face
3. self disclosure
4 non verbal
5. remember
6. posture
7. active listening
8. nonverbal
9. clarify
10. feedback messages
					                
					             2. face to face
3. self disclosure
4 non verbal
5. remember
6. posture
7. active listening
8. nonverbal
9. clarify
10. feedback messages
 
			                  