These three elements refers to ________. a. The communication as a nonverbal process. b. The communication as the creation and exchange of messages. c. The communication as a verbal process. d. A conversation between a manager (upward) and employees (downward).
 1) The communication as a nonverbal process
 2) The communication as the creation and exchange of messages
 3) The communication as a verbal process
 4) A conversation between a manager (upward) and employees (downward)